Monthly Archives: September 2018

An Inside Story: Working in Outside Sales at GVC

Has anybody ever asked you if you would be interested in working in Outside sales? You might be dreading it as going door to door isn’t a dream job, or Is it?  While I do know people like that, I am here to tell you that not all outside sales are created equal. I had the pleasure of speaking to one of GVCs Outside sales ladies and she had the pleasure of telling me what actually happens when she does get a chance to go and see clients.

1. What time of day is the best time to visit clients? The best time to visit your clients is in the morning 9am or sooner.  They don’t have tons of people needing their assistance right away and it’s just a good time because people tend to be calmer before the storm (rush of work). 

 2. How often should you be visiting your clients?  For your major clients that you do lots of business with it is nice to visit them or treat them at least once a month or every two months.  If not visiting them definitely socializing with them via email.

 3. How do you know if this is the right client for your company? In regards to GVC we are the manufacturer so I try to aim for clients that are in Procurement, Engineering, Inside Sales, Purchasing, and also reaching out to Project Managers or Estimators. You can go to the prospects website and see exactly what their form of business is.  I know I have the right contact (client) when they say they use or sell Valves for their clients OR projects.  Most of the time I deal with several clients that have their own clients. 

 4. How important is it to have an inside sales person when you are doing outside sales?  It’s extremely important to have a responsible and quick Inside Sales person.  The Inside Sales rep that is assigned to you needs to know the product line well and is good with documentation and communication.  An important task for the Inside rep is to CC the Out Rep, so that the Out Rep knows things are being handled without having to ask unnecessary questions.

 5. Is it better to make appointments or just walk in?  Personally, it is better to make appointments – many people do not like reps to just walk in. It is better because when you are on the schedule, you have a chance to meet other people that are in the office and you don’t force yourself on major clients – Now with supply companies that are a bit smaller or you “just so happen to pass by a company with potential” I don’t think it’s a big deal.

 6. Name one reason why you are proud to work at GVC?  I’m proud to work at GVC because our longevity of our product is outstanding, and our documentation is a point to be proud of.  I’m also just blessed to work with a company that is like a small family to me. I have been here for 5 years am always learning something here.  I believe that we have a product that can make a huge punch.  We stand up against the big guys FOR SURE!!

 7. What is a successful day when you’re working as an outside sales person? A successful day to me is getting plenty of business cards when I visit a company to bring them breakfast or visit their office. I also enjoy shaking many hands and generally have several different conversations. I’m putting myself as well as my company out there and trying my best so that makes me feel great.

8. Last question, what do you do when you get back into the office from seeing a client? When I get back into the office it is important to add all the new business cards to my outlook address book, this assures that if the card/s get misplaced I still have the contacts info. Afterwards, sending out Thank you e-mails is definitely a must!

 

Source: D’Aunna Goins, Global Valve and Controls, Houston, Texas

 

 

 

Gearbox installation on a Trunnion Ball Valve

Gearbox installation on a Trunnion Ball Valve

Installing a gear box on a Trunnion ball valve is no easy task. In fact, if you want to learn be ready to get your hands messy. It is recommended to buy some gloves that are suitable to wear for the lubrication process. Remember to always consult the manufacturer first.

Start by generously lubricating the stem of the valve. We use an industrial high-performance grease that works with the same temperature ratings as our valve.

Apply grease to the stem, stem key, and dowel pin and insert the stem key into the stem slot. The dowel pin will be inserted through the stem key and into the stem to hold the stem key in place within the stem slot.

Apply the grease to four (4) of the bolts and insert them into the mounting pad in the holes closest to the end flanges. This is necessary due to having less clearance to insert these four (4) bolts after the gear is installed due to the curvature of the valve body.

Once it is generously lubricated the gearbox should fit easily over the stem and stem key. Inside the gear housing there is a slot that fits the assembled stem and stem key. You need to ensure proper alignment of the slot in the gear housing with the stem and stem key. The travel stops may need to be loosened and the wheel turned in order to properly align the bolt-holes in the bottom of the gear housing with the bolt-holes through the mounting pad.

Next, insert the other four (4) bolts through the bottom of the mounting pad and thread them into the bottom of the gearbox, also threading in the four (4) bolts that were inserted into the mounting pad at an earlier stage. Next, add the washers and nuts to the bolts and tighten them down. Once you have installed the handwheel be sure to operate the valve one full cycle and adjust the travel stops accordingly to the open and closed positions. This means turning the handwheel to go from its fully open position to fully closed position, adjust the travel stop for the closed position. Then turn the handwheel back the other way to go from its fully closed position to fully open position, adjust the travel stop for the open position.

 

Check out our video on youtube as we show you how to install a gearbox by our valve experts. Contact us with any questions 281-463-1474 or Info@gvcintl.com 

 

Source: Global Valve and Controls, Houston TX